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Spam (Anti-Spam) Information
What is spam?
  • "Spam" is internet slang for unsolicited commercial e-mail (UCE), also known as junk mail, which range form advertisements up to and including adult material.
  • "Spammer" is the sender of the unsolicited e-mails or UCE.
Unwanted e-mail? Or recycled e-mail address?
A growing reason for unwanted e-mails is "recycled e-mail address".  The e-mail of your choice was used prior to you by another customer and the e-mail continues to arrive intended for the prior customer.

How did I receive it?
There are two common ways a "Spammer" gets your e-mail address.
  • The first one, is sometimes referred to as a "Blanket Spam".  A "Blanket Spam" is created by using special computer programs the Spammer sends an incremental email to everyone at a particular domain, for example jdoe1@domain.com, jdoe2@domain.com, jdoe3@domain.com and so on.  Using the "Blanket Spam" method there are hundreds of e-mails delivered (hits), thousands rejected (misses).  We then block all email from that particular sender and or domain.  The Spammer then complies his or her list of hits and misses, and moves to another domain or sells the complied list to another Spammer.
  • The second is sometimes as "Opt-In Spam", have you signed up for a contest or registered at a web site for special features?
    • Some of these web sites do have a check box / option when you sign up that's says something like "Send me special offers, promotions, and research surveys from selected partners" (real world example).  If this box is checked then these web sites can sell / trade your email address to third parties, who in turn can spam you.
    • Other web sites do not overtly say anything, but there will be a link to there "privacy policy" which can say "Pursuant to XYZ's privacy policy, we may disclose to third parties certain information contained in your Registration.." (real world example).  These web sites can sell / trade your email address to third parties, who in turn can spam you.

What is CableONE.Net's policy about users who are Spammers?
CableONE.Net has a zero tolerance for Spam.  For more information click here.

What is MySpam? What is Cable One Spam Patrol™?
Click here for more information on Cable One Spam Patrol™.

What is CableONE.Net doing to stop spam?
CableONE.Net has launched Cable One Spam Patrol™, click here for more information. CableONE.Net has servers specially designed to block unwanted spam.  There is a fine line between blocking unwanted e-mail and blocking wanted e-mail.  Also CableONE.Net has dummy accounts, that do nothing but wait for someone to randomly spam them, then we will take the appropriate response.  CableONE.Net is always researching and testing new avenues against spam

What is CableONE.Net doing to stop reported Spammers?
CableONE.Net will block the E-mail Address, IP Address and or Domain of the reported Spammer, literally shutting any traffic between CableONE.Net and the Spammers.

How to handle E-Mail already received?

Quick Tip on how to block spam
Go to myspam.cableone.net and block sender, for more information click here, OR while using Outlook Express, after receiving a Spam e-mail, highlight the Spam then click the word MESSAGE across the top then on the drop down menu click BLOCK SENDER.
Reply or Not to reply to spam?
After getting an unwanted spam and the e-mail has "unsubscribe" link at the bottom of the email, should you reply?  There are two schools of thought about what to do:

  • Reply - reply back to the sender, and there is a good chance you will be removed form the mailing list.
  • Not reply - if you reply, the Spammer knows that there is a live active reader at the other end of the e-mail address.

How to report Spam - coming soon

  Further Resources 
Cable One Spam Patrol™ Information http://myspam.cableone.net
Spam.abuse.net
http://Spam.abuse.net/userhelp/
Spam Cop
http://www.spamcop.com
Habeas
http://www.habeas.com/
Spamhaus
http://www.spamhaus.org/
MessageLabs
http://www.messagelabs.com/
 
DISCLAIMER : External websites have not been reviewed for accuracy or safety and Cable One, Inc. expressly disclaims any responsibility for any damages resulting from use of these sites. Because there are no warranties or guarantees of any kind, use these sites at your risk. Cable One, Inc. does not provide technical support for non-Cable One approved software.

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