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| Troubleshooting: Basics |
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| Step 1: |
| Reboot your Cable Modem like a Pro. Click here to see how. |
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| Step 2: |
| Double check that all cable fittings are nice and snug. Make sure the cable lines are not frayed or damaged in any way. Remove any splitters if possible. |
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| Step 3: |
| If possible, as a diagnostic tool, move just your modem to another cable wall outlet to see if the current wall outlet is at fault. |
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| Step 4: |
| If the above does not help, please call the CableONE.Net Solutions Center @ 877-692-2253. |
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HELP! I'm New to Cable ONE... |
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