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| 2 Reasons You May See Pop-Up Advertisements |
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| Reason #1: Spyware / Adware |
These "programs" are installed on your computer, usually without your knowledge. Some pop-ups are caused by memory resident ad programs that get installed on your system. Certain programs like IMesh, Kazaa and Gator may come bundled with adware elements. "Adware is known by many names--spyware, trackware, or even Big Brotherware. While producers of adware claim its purpose is merely to collect information about Internet habits in order to deliver ads tailored to a surfer's interests, privacy advocates are concerned about the potential misuse of this data. Where does it come from? Most likely it was installed alongside that free software widget that you downloaded just last week, without you even noticing." - from CNET / Download.com
For example: before downloading Kazaa from CNET / Download.com - "Editor's note: This download includes additional applications that are bundled within the software's installer file, some of which may be provided by parties other than the developer of this download. These applications may deliver advertisements, collect information, overlay content or graphics on the Web site you are viewing, or modify your system settings. As with all downloads, CNET recommends that you pay close attention to the options presented to you during the installation process. Mandatory third-party applications bundled with this download include Cydoor. Optional third-party applications include SaveNow, DelFin, MediaLoads, b3d Projector, and New.net." |
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| How do I remove the Adware / Spyware? |
Some users have used Anti-Spyware programs such as Lavasoft Ad-Aware to remove Adware / Spyware, for further information visit the manufacturers web site. Cable One, Inc. does not provide technical support for non-Cable One software.
- Run the Cable ONE provided Online Virus Removal Tool (powered by F-Secure)
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Perform a Google Search for Spyware Applications
- For additional support contact an authorized dealer in your area. |
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| Reason #2: Web sites |
| When you go to XYZ web site, two or three browser windows will appear when the page loads. One is the the page you requested the others are advertisements, this is sometimes called the "onload method". A new "trick" is using the "on unload method", when you leave the XYZ web site and go to 123 web site one or two advertisements will pop up, generated from the XYZ web site but placing the blame to 123 web site. Most web sites now use the "pop under method", a small browser window will appear under your desired web page. |
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| How do I stop the Pop-Up windows? |
There are Pop-Up stoppers out on the internet, but these programs may stop ALL pop up windows even windows you intentionally clicked and may be special hardware / software limitations, for further information visit the manufacturers web site. Cable One, Inc. does not provide technical support for non-Cable One software.
- Perform a Google search for Pop Up Blockers
- Use the Internet Explorer Pop Up Blocker
- Install Google Toolbar with Pop Up Blocker
- Read Information from Microsoft
- For additional support contact an authorized dealer in your area. |
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HELP! I'm New to Cable ONE... |
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