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| [Digital Cable] Black Screen or “One Moment Please” Message |
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| Step 1: |
| If your I-guide/digital menu is visible, you will need to contact CableOne so that signals can be sent to your receiver. |
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| Step 2: |
| If no I-guide/digital menu is visible, verify both the digital receiver and TV are powered on. |
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| Step 3: |
| If no I-guide/digital menu is visible and all of your equipment is powered on, verify that your TV is on the proper TV mode and that all extra devices (DVD players/VCRs) are turned off. You can switch between TV modes by using the button marked on your TV remote as TV/Video, Source, Input or Mode. |
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HELP! I'm New to Cable ONE... |
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